Patients
Request an Appointment
Send an appointment request and we will get back to you within 5 business days. If this is an emergency, call 911 or go to your local emergency room. Otherwise for URGENT foot appointments, please call the office (604) 732-3513.
No Referral Needed
A referral from your family doctor is preferred but not necessary to be seen by one of our doctors.
Patients requiring assistance for activities of daily living (AODL) must be accompanied to their appointment by an aide or family member.
Please fill out your information below and press submit.
Hours of Operation
Burrard Podiatry is open Monday through Friday. Please call (604) 732-3513 to book an appointment. Our telephone hours are 9:00am to 12:00pm and 1:00pm to 3:30pm. If you are unable to reach us by phone, please leave us a voicemail message or send us an email message at info@burrardpodiatry.com. All voicemail and email messages will be returned as quickly as possible.
After Hours Emergencies
For after hours emergencies go to your local emergency room or call 911. If you need to reach the doctor on call, please text (604) 377-3536 for Dr. Timothy Kalla or (778) 859-8332 for Dr. Anthony Yung and, if possible, include a picture(s) of your foot concern.
Patient Privacy
Your confidentiality and privacy are important. All new patients will be sent an email with instructions to register and submit a NEW PATIENT INTAKE FORM using our secured patient portal. If you are a Burrard Podiatry patient, who has not been seen recently, you may be requested to register and update your information on the patient portal.
COVID 19
Please review the following safety precautions BEFORE your appointment:
Burrard Podiatry has put seasonal respiratory and Covid precautions in place.
In October 2023, the Government of BC announced updated public health measures requiring the use of medical masks in all patient care settings. For the protection of all our patients and staff, some of whom are immunocompromised, we ask that everyone entering the clinic please wear a mask and follow the health and safety directions of staff and physicians. If you do not have a mask, a staff member can provide you one.
> Upon entering the clinic, please use the hand sanitizer located on the reception counter or reception table.
> Please respect physical distancing in the clinic.
> Our staff disinfect contact surfaces in between all patient visits so if we are behind schedule we ask for your patience. We are doing our best to limit waiting room occupancy; however, if needed, we will accommodate patients. Upon arrival we ask that you remain outside the clinic until you are contacted. We will phone or text you. Please make sure our staff has your mobile number.
> Weather permitting, Burrard Podiatry has outdoor seating available for your use.
> Upon entering you may be directed to a treatment room instead of waiting in the reception area.
> Fees for last minute cancellations due to respiratory illness, including colds, will be waived during this period.
> Wherever possible Burrard Podiatry is a paperless office.
Guidelines for submitting digital photos to your doctor
Some patients may be asked to submit a digital photo of their feet.
The photographer should stand facing the patient as low to the ground and as close to the feet as possible and take one picture pointing toward the toes and one picture toward the heels as demonstrated in the photos below.
Please include additional photos with circles drawn on your foot/feet showing the areas of concern. Email your photos to info@burrardpodiatry.com. Be sure to include your name, contact information and appointment date with your photos.
Patient Safety
Your health and safety is our primary concern, which is why we use state of the art sterilization equipment to provide individually packaged and sterilized foot care instruments. In 2022, Burrard Podiatry was certified by the BC College of Physicians and Surgeons as having met the instrument sterilization requirements for health care clinics.
Our staff disinfect contact surfaces in between all patient visits using hospital grade viralcidal cleansers. Burrard Podiatry is cleaned nightly by a commercial cleaning service.
What To Bring To Your Appointment
Please bring your BC Care Card to your appointment and a list of your Medications, if any. Although we are a private clinic, care cards are required in case your doctor orders any tests such as lab tests, CT scans, x-rays, etc., which are covered under your medical plan.
If you have had prior imaging, x-rays or bloodwork, please let our staff know at the time of booking or when they call to confirm your appointment.
In most cases we can access your previous test results or imaging electronically.
Health Coverage
Effective January 1, 2002, the BC Ministry of Health delisted podiatric medical services from the Medical Services Plan. Most employer-funded extended health insurance plans cover podiatric services. Be sure to check with your plan administrator to determine your coverage.
Burrard Podiatry accepts Visa, Mastercard, Apple Pay or Interac.
